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Warranty Information

If you are shipping a machine in for service, please refer to this guide on how to drain your boiler. Mandatory during freezing/cold weather.

 

Aerobie

What it Covers:
Aerobie Parts & Labour
Warranty Length:
30 Days
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
Aerobie
aerobie@aerobie.com
(650) 493-3050
744 San Antonio Rd, Ste. 15
Palo Alto, CA 94303, USA
 
 
Ascaso

What it Covers:
Espresso Machine Parts & Labour
Warranty Length:
1 Year
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
Ascaso
ascaso@ascaso.com
(34) 933-776-411
Carrer del Coneixement 08850
Gavà, Barcelona, Spain
 
 
Baratza

What it Covers:
Baratza Grinder Parts & Labour
Warranty Length:
1 Year
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
Baratza
support@baratza.com
(425) 641-1245
3923 120th Ave SE
Bellevue, WA 98006, USA
Register your grinder here
 
 
Bellman

What it Covers:
Bellman Products Parts & Labour
Warranty Length:
30 Days
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
Bellman
info@bellman.com.tw
(886) 6-699-1606
720 Gongye West Rd.
Tainan City, Taiwan
 
 
Bialetti
 
What it Covers:
Bialetti Products Parts & Labour
Warranty Length:
30 Days
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
Bialetti
Contact via Email
9409 Buffalo Ave
Rancho Cucamonga, CA 91730, USA
 
 
Breville

What it Covers:
Grinder/Machine Parts & Labour
Warranty Length:
1 Year
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
Breville
askus@breville.ca
1-855-683-3535
2555 Chemin de l'Aviation
Pointe Claire, QC H9P 2Z2, Canada
Register your product here
 
 
Bunn
 
What it Covers:
Bunn Products Parts & Labour
Warranty Length:
1 Year
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
Bunn
(800) 286-6070
1400 Stevenson Dr
Springfield, IL 62703, USA
Register your product here
 
 
Capresso

What it Covers:
Capresso Products Parts & Labour
Warranty Length:
1 Year
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
Capresso
contact@capresso.com
1-800-767-3554
Jura-Capresso LLC, Customer Service
P.O. Box 775 81 Ruckman Rd
Closter, NJ 07624, USA
Register your product here
 
 
ECM Germany


What it Covers:
Espresso Machine Parts & Labour
Warranty Length:
1 Year
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
ECM Germany
info@ecm.de
Straße 68 D-69151
Neckargemünd, Germany
 
 
Egro

What it Covers:
Espresso Machine Parts & Labour
Warranty Length:
1 Years (2 years optional see details)
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
Egro
info@rancilio-na.com
(34) 933-776-411
1340 International Parkway #200
Woodridge, IL 60517, USA
 
 
Espro

What it Covers:
Espro Products Parts & Labour
Warranty Length:
30 Days
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
Espro
Contact via Web Form
169-3381 Cambie St
Vancouver, BC V5Z 4R3, Canada
 
 
Gaggia
 
What it Covers:
Espresso Machine Parts & Labour
Warranty Length:
1 Year
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
Gaggia
 
 
Grindmaster


What it Covers:
Grinder Parts & Labour
Warranty Length:
1 Year
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
Grindmaster
info@gmcw.com
(502) 425-4776
4003 Collins Lane
Louisville, KY 40245, USA
 
 
Handpresso


What it Covers:
Handpresso Products Parts & Labour
Warranty Length:
30 Days
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
Handpresso
Contact via Web Form
(33) 1-64-70-10-20
43 rue Royale
Fontainebleau 77300, France
 
 
Hario

 
What it Covers:
Espresso Machine Parts & Labour
Warranty Length:
1 Year
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
Hario
iico@hario.co.jp
9-3 Nihonbashi Tomizawa-Cho
Chuo-ku Tokyo 103-0006, Japan
 
 
Jura


What it Covers:
Espresso Machine Parts & Labour
Warranty Length:
1 Year
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
Jura
(905) 501-7600
115 Matheson Blvd. East
Mississauga, Ontario L4Z 1X8
Contact via Web Form
 
 
La Cimbali


What it Covers:
Espresso Machine Parts & Labour
Warranty Length:
1 Year
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
La Cimbali
39-02-900491
Via A. Manzoni, 17
20082 Binasco, MI, Italy
 
 
La Marzocco


What it Covers:
Espresso Machine Parts & Labour
Warranty Length:
1 Year
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
La Marzocco
enrico@lamarzocco.com
ettore@lamarzocco.com
andreas@lamarzocco.com
39-055-849-191
Via La Torre 14/H
50038 Scarperia Florence, Italy
 
 
la Pavoni


What it Covers:
Espresso Machine Parts & Labour
Warranty Length:
1 Year
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
la Pavoni
espresso@lapavoni.it
39-02-982171
Via Privata Gorizia
7-20098 San Giuliano, ML, Italy
 
 
la Scala


What it Covers:
Espresso Machine Parts & Labour
Warranty Length:
1 Year
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
la Scala
sales@lascala-espresso.co.uk
01256-300-050
 
 
Macap


What it Covers:
Grinder Parts & Labour
Warranty Length:
1 Year
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
Macap
info@macap.it
39-041-5030466
via Toniolo
18-30030 Maerne di Martellago Venezia, Italy
 
 
Mahlkonig


What it Covers:
Grinder Parts & Labour
Warranty Length:
1 Year
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
Mahlkonig
info@mahlkoenig.com
1-831-438-9800
4416 Bennett Memorial Road, Suite 104
Durham, NC 27705, USA
 
 
Mazzer


What it Covers:
Espresso Machine Parts & Labour
Warranty Length:
1 Year
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
Mazzer
mazzer@mazzer.com
39-041-5830200
via Moglianese 113
30030 Gardigiano di Scorze, Venezia, Italy
 
 
Newco


What it Covers:
Newco Products Parts & Labour
Warranty Length:
1 Year
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
Newco
art@newcocoffee.com
greg@newcoffee.com
1-800-55-63926
3650 New Town Blvd
St. Charles, MO 63301, USA
 
 
Nuova Simonelli


What it Covers:
Espresso Machine Parts & Labour
Warranty Length:
1 Year
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
Nuova Simonelli
info@nuovadistribution.com
(206) 223-6150
1915 1st Ave South
Seattle, WA 98134, USA
Register your product here
 
 
Rancilio


What it Covers:
Espresso Machine Parts & Labour
Warranty Length:
1 Year (2 years optional see details)
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
Rancilio
info@ranciliogroupna.com
(630) 914-7900
1340 Internationale Parkway Suite 200
Woodridge, IL 60517, USA
 
 
Rocket


What it Covers:
Espresso Machine Parts & Labour
Warranty Length:
1 Year
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
Rocket
sales@rocket-espresso.com
39-02-910-910-10
Viale Dell Industrie 26,
20090 Settala, Milano, Italia
 
 
Saeco


What it Covers:
Espresso Machine Parts & Labour
Warranty Length:
1 Year
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
Phillips Saeco
1-800-933-7876
Register your product here
 
 
Victoria Arduino


What it Covers:
Espresso Machine Parts & Labour
Warranty Length:
1 Year
Warranty Facility: Espressotec Sales & Service
Warranty Contact Information:
service@espressotec.com
Manufacturer Information:
Victoria Arduino
info@victoriaarduino.it
0733-950243
via M. D'Antegiano, 6
62620 Belforte del Chienti, MC, Italy
 

 

 

 

 

 

 

 

* 2 years extended warranty with purchase of a water softener kit for Egro and Rancilio commercial machines